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    Patient Tools  /  Appointments

    Appointments

    Our office hours and guidelines for scheduling and canceling appointments.

    Office Hours

    Novant Health Chair City Family Medicine

    Monday through Friday 7:45 a.m. to 5:00 p.m., Saturday and Sunday we're closed. Our phone number is 336-475-7163.

    Novant Health Chair City Family Medicine Extended Hours

    Monday through Friday 7:30 a.m. to 5 p.m., Saturday 8 a.m. to 4 p.m and closed on Sunday. We are closed on all holidays. Our phone number is 336-472-2273.

    As a courtesy to all of our patients, call ahead to schedule appointments and arrive on time for your appointment so that we may keep waiting time to a minimum. New patients should arrive at least 30 minutes before their scheduled appointment to complete necessary medical history forms.

    Confirmation and Cancellation

    A phone call is received from our appointment reminder system, reminding you of your upcoming appointment. If unable to keep your scheduled appointment, call our office 24 hours in advance. Your phone call is critical in helping us provide continuous care to all of our valued patients. If you fail to give us notice of your cancellation, the following policy is applied:

    First missed appointment:

    No charge

    Second missed appointment:

    $25.00 charge

    Third missed appointment:

    $25.00 charge and possible dismissal from Novant Health Chair City Family Medicine